Exchanges

We want you to be completely satisfied with your new motorcycle gear but sometimes things happen and we want to be here for you. Please see the following information if you need to do an exchange.


Exchange Policy:

Exchange Instructions:

Please note: When doing an exchange on a garment, do not send back the armor with the package

  1. Please remove the armor from the garment and ONLY send back the fabric shell portion
  2. Enclose a copy of your packing slip. Please indicate the size you need and any additional notes about your exchange. 
  3. Return shipping is paid by the customer. (Please retain your return tracking information. Bohn is not responsible for packages lost during return shipment.)
  4. Ship back to the following address:
    Bohn Body Armor
    123 Poplar Pointe Dr Ste D
    Mooresville, NC 28117

Purchase Return Postage:


Common Exchange Situations:

Sizing
If you are unsure which size you need, please feel free to call 704-663-0351 or email [email protected] and we can help you decide. 

Women’s Shirt Fit
Our shirts are unisex and our sizing guide is accurate for most riders.  However, if you are a female rider with a larger chest and/or smaller waist, you may find that our shirts hang loose over the torso if sized based on your chest measurements.  If this is the case, please deduct 1-2″ from your chest measurement when compared to the sizing guide.

Style (All-Season vs Cool-Air)
Our armor pieces are interchangeable so there is no need to send us the armor if you just need to change your style or color.  If there is a pricing difference and WE owe YOU money, your refund will be processed using the form of payment from the original order.  If YOU owe US money, please make sure we have your contact information as we do not keep credit cards on file and will need to contact you for payment of the difference.

Manufacturer Defect
Bohn Body Armor stands behind our product. However, we do not warranty our products when they are not properly cared for. Pilling or holes in fabric from rubbing against a surface that agitates the material, deterioration of the product from improper laundering (i.e., sweat or salt deterioration of the Lycra®) and rips caused by user error do not fall under our warranty. Please see our care instructions for the proper care of our products. 

If you have had your product for a while and experienced a broken zipper or need a repair of any nature, we can send you new zippers or fabric swatches to help you with your repair at no charge. 

If you are experiencing “pilling” of your fabric, please check the area of the clothing that your garment is rubbing against. Typically it is rubbing against a loose seam, a piece of plastic, a tag or some other object. Our garments last many, many years, in some cases we have heard 15-20 years if properly cared for. Pilling is not a defect of our materials and as such is not warrantied.


Questions / Concerns: