Returns
We want you to be completely satisfied with your new motorcycle gear, but sometimes things happen, and we're here for you. Please see the following information if you need to do a return.
Please note: Returns and exchanges are handled very differently. Please see the exchange policy page for exchanges.
If your item does not fit right, but you like the product, give us a call––we likely have a solution, as we can fit and accommodate most every size and rider type.
Return Policy:
- Products that are eligible for return must have been purchased through our website.
- Returns must be made within 90 days of the original invoice date.
- As of 8/1/2026, all returns will incur a 3% restocking fee.
- Goods must be returned in new condition and fit for resale:
- Garments that have been taken on a ride are not eligible for return
- Upon return, goods will be inspected. If they are returned damaged or used, they may, at our discretion, be refused or incur a restocking fee. (It is OK for the outer plastic packaging to be opened.)
- Items received in good physical shape but that “smell” of body odor, perfume, smoke, animals, grease/fuel, etc., or that have been washed, cannot be returned.
- You are responsible for the shipping costs to return your item to our Mooresville, NC warehouse.
- Shipping charges incurred at checkout will not be refunded.
Please note:
– Buying, returning, and buying again and then returning is not allowed. If you are struggling with sizing, please give us a call. Shipping fully armored items is very expensive, and we ask that, if you need help with sizing, please call us rather than shipping the entire item back only to order another one fully armored again.
– We will not refund sizes that have already been refunded before, and we will not ship fully armored items on exchanges. If you send back a fully armored item for exchange, you will be responsible for the difference in shipping costs between a shell and a fully armored item.
– If you are buying a product and you do not ride a motorcycle or the intended use is for another purpose other than motorcycling, please call us. Our product is specific to motorcycling, and while it has other applications, we want to ensure it will work for your intended use.
Return Instructions:
- Enclose a copy of your packing slip.
- Indicate the reason for the return on the packing slip and what we could have done differently to satisfy your needs.
- Return shipping is paid by the customer – see paragraph below for return postage. (Please retain your return tracking information. Bohn is not responsible for packages lost during return shipment.)
Purchase Return Postage:
Do you live in the US and have the original outer bag we shipped your merchandise in or something similar? You can simply email us for a return label or initiate a return request, and we will send you a label via email and then refund you minus the cost of the shipping label (US customers only).
If you prefer to get a label yourself, click the link below to purchase a return label from another carrier.
Ship back to the following address:
Bohn Body Armor
123 Poplar Pointe Dr. Ste D
Mooresville, NC 28117
Common Return Situations:
Didn’t work out
Sometimes things just don’t work out or were not what you expected. We get it. But if you are on the fence or like the item but just can’t figure out whether you will use it, give us a ring. We love talking to our customers, and we sometimes suggest something different to better suit your needs. 8 out of 10 times, we find that the customer just didn’t get the right fit or the right product or just needed help, so give us a call; we don’t bite! 704-663-0351 or email bohn@bohnarmor.com.
Sizing
If you tried it on and the size wasn't right, maybe we can fit you into a different size. Please feel free to call us; we’ll be honest and help you get the right gear. If we can’t help, we might be able to give you a few other options. Call 704-663-0351 or email bohn@bohnarmor.com.
Women’s Shirt Fit
Our shirts are unisex, and our sizing guide is accurate for most riders. However, if you are a female rider and the shirt is not fitting you right, give us a call. We’ll figure something out, as we have sizes to fit most and more female-specific sizes coming. Call 704-663-0351 or email bohn@bohnarmor.com.
Manufacturer Defect
Bohn Body Armor stands behind our product, and we have a rigorous inspection process to ensure our gear is top-notch when we ship it. But sometimes things fall through the cracks as our garments are sewn by hand. Please reach out to us if you detect a defect. Shipping is paid by us in this case (of course), but we’d hate to lose you as a customer, so give us a call.
Please note: If you opened the bag with a knife and you cut your garment, this is not a manufacturer defect – we’ll know if this happens. Also, if you damage your garment (one customer burned his and said the fabric was deteriorating) we’ll know, so please be honest. We want to make things right, but we also need your help. If something happens, just give us a call and be honest. We’ll work something out.
Returns or Exchanges after 90 Days:
Bohn Body Armor stands behind our product. However, we do not warranty our products when they are not properly cared for. Pilling or holes in fabric from rubbing against a surface that agitates the material, deterioration of the product from improper laundering (i.e., sweat or salt deterioration of the Lycra®), rips, burns, or moth holes caused by user error or improper storage do not fall under our warranty. Please see our care instructions for the proper care of our products.
If you have had your product for a while and experience a broken zipper or need any repair, we can send you new zippers or fabric swatches to help with your repair at no charge.
AGAIN….Our fabrics last years and years. We’ve been selling these sturdy, well-manufactured fabrics for 29+ years now. Deterioration, rips, holes, burn marks, and lack of proper care and storage are not warrantied. If you need to purchase a fabric shell to replace your garment, please go to that product page and choose the item without armor.
If you are experiencing “pilling” of your fabric
Please check the area of the clothing that your garment is rubbing against. Typically, it is rubbing against a loose seam, a piece of plastic, a tag, or another object. Our garments last many, many years; in some cases, we have heard 15-20 years if properly cared for. Pilling is not a defect of our materials and as such is not warrantied.
Questions / Concerns:
If anything is unclear or you have a special circumstance, please let us know.
We can be reached by phone at 704-663-0351 or via email at Bohn@BohnArmor.com
